Question.Marketing

Strategy, channel and brand

Everything You Need to Know About YouTube Marketing Strategies (Archive, 2021)

The s.media team's 2021 strategy primer: two billion monthly viewers, an ideal customer profile that campaigns often prove wrong, YouTube guiding inbound buyers at every step, A/B-tested formats, and the three Ps — production, promotion, placement.

Published Updated Running time 10:12

What does this video cover?

  • 01Start broad with your ideal customer profile and let the campaign test and learn — clients regularly discovered their best-converting YouTube audience wasn't who they assumed.
  • 02YouTube guides the inbound buyer at every step: problem awareness, research, competitor comparison, and the follow-up remarketing most brands forget.
  • 03Video carries brand authenticity — the subtle nuances of who you are — better than other formats, especially for brands with a clear vision and story.
  • 04Pick the format (explainer, influencer, tutorial, interview, commercial) by market research plus A/B testing; pay-per-click means budget flows only to the version that works.
  • 05The three Ps decide production route: production (a phone can be enough — one convincing cartoon ad likely cost $250 on Fiverr), promotion (what action are you actually asking for?), and placement (front-end offer versus back-end goal).

Full transcript

Recorded in April 2021 during Simon's s.media agency era — a team compilation. Published as part of a dated historical record; figures are as they stood in 2021.

Why does YouTube belong in your strategy at all?

YouTube has over two billion viewers every single month, and it's one of the best ways to target new audiences. It's owned by Google, which makes the targeting very granular; it's great for remarketing on other platforms, so it works well alongside your other social activity; and with hours and hours of video added every day, viewers of all ages across the world use it to find and share new content — well beyond how-to videos and music. If you want to reach new audiences and convert them online, YouTube is a great route to market.

Video is also one of the best ways to communicate your brand's story. You can pick up the passion more than in other forms of communication, and YouTube is a platform that lets people be genuinely authentic — you show the real you, as an individual, a business, a brand. Brands that communicate an authentic story — the truth of what they're about, their values — come across really well on video, and people resonate with it in a way that's harder to achieve elsewhere, because other formats lose the subtle nuances.

Who is your target audience — really?

Start by outlining your ideal customer profile. Do you even have one? You might think everyone wants your product, but there are definitely people — and whole age groups — who don't fit. Narrow it down, but it doesn't have to be razor-thin: when advertising on YouTube we'd recommend going broader at first, letting the campaign test and learn, and then narrowing. And here's the interesting bit from client work: sometimes the audience that converts best on YouTube is not who the client thought their ideal customer was. Keep the profile in mind, but hold it loosely — the successful campaign may redraw it for you.

How does YouTube serve inbound marketing?

YouTube guides the customer at every step of the inbound journey. Someone has a problem, researches it, then compares competitors for the best offer. You can run an ad that shows the problem you solve and gets the cogs turning; you can fully inform them at the learning stage; you can see what your competition is doing and position your relevance against it — YouTube's recommendation system, and the way Google's back end surfaces videos, makes comparing easy, and with targeting you can even layer your ads onto competitors' videos. And then the step that's rarely covered: the follow-up. Build the constant connection through remarketing, the comment section and ongoing content, and you up-weight the value of your brand.

Which video format should you use?

You've defined your message; now you need the vehicle. Explainer videos, sponsored influencer videos, DIY tutorials, interviews, standard commercials — literally anything. How do you choose? Two ways: market research into what your audience already watches, and A/B testing — putting out different versions and finding which works best. Create multiple ads, see which performs, then focus your effort there. Because YouTube is pay-per-click, you're not wasting budget on videos that don't work — you put it all into the version you've tested and know converts.

What are the three Ps: production, promotion, placement?

With strategy in place, you have to get it made — in-house if you have the team, or outsourced. Either way, three Ps matter.

Production: it can be as simple as a phone or as elaborate as a full studio, depending on what your brand stands for. I recently saw a full cartoon ad on YouTube TV that can't have cost more than $250 on Fiverr — I've done similar myself. What matters most is the script: there's a specific way to write compelling scripts for YouTube, and great resources exist for it.

Promotion: what are you actually promoting, and to what action? If you're selling a car you're not trying to close in one click — maybe you want the email address to begin a conversation, or you're promoting an event, or a next step. Be crystal clear on the purpose: another subscriber, or a membership sign-up?

Placement: where does this go, and to which audiences? There might be a hard-to-reach high-end audience and an easier lower-end one that won't buy your high-ticket item. Look at your front-end offer — what are you having them do — and your back-end offer, what you ultimately want. If you're clear on all three, do it in-house. If it feels like there are five directions it could go, get someone to help.

This entry is part of a dated archive, what we said, when we said it. For what works in AI search today, start with AEO at Question.Marketing. For why the dates matter, see the receipts.

Where next?

The library holds every video we have published. The AEO pages explain the method behind them, what it costs and what the evidence actually supports.